Effective Date: August 21, 2026
Welcome to Indo Sweets ("we," "our," or "us"). By accessing or making a purchase on our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
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General Conditions By placing an order, you confirm that you are at least the age of majority in your state, province, or country of residence. We reserve the right to refuse service to anyone for any reason at any time.
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Products & Perishable Goods Perishable Items: Our product lineup includes authentic Indian dairy sweets and food products (e.g., Kaju Katli). Since these are perishable items, product availability, shelf life, and shipping conditions apply. Accuracy: We strive to display the colors, packaging, and descriptions of our products as accurately as possible. However, actual packaging may slightly vary depending on batch production and protective transit requirements.
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Pricing & Payments All prices on our store are listed in USD ($) unless stated otherwise. We reserve the right to modify prices or discontinue products at any time without prior notice. Payment must be completed in full at the time of order placement through our authorized payment gateways.
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Shipping & Delivery Orders are packed and shipped in accordance with our international handling standards to preserve freshness. Delivery estimates are provided for convenience, but we are not responsible for delays caused by customs processing, transit carrier holds, or incorrect shipping addresses provided by the buyer. You are responsible for ensuring that someone is available to receive the package upon delivery to maintain product quality.
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Cancellations & Refunds Due to the perishable nature of our products, orders cannot be cancelled or refunded once they have been dispatched. If you receive a damaged or incorrect order, please notify our support team within 24 hours of delivery with clear photographs of the package and items.
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Limitation of Liability Indo Sweets shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
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Changes to Terms We reserve the right to update or replace any part of these Terms and Conditions at our sole discretion. It is your responsibility to check this page periodically for updates.
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Contact Information If you have any questions regarding these Terms and Conditions, please contact us at: Email: help@indosweets.co