Effective Date: August 21, 2026
Indo Sweets ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how your personal information is collected, used, and protected when you visit or make a purchase from our online store.
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Information We Collect When you visit or place an order on our store, we collect the following types of personal information: Personal Identification Details: Full name, shipping address, billing address, email address, and phone number. Order & Payment Information: Products purchased, order preferences, and payment details (processed securely via Shopify Payments and encrypted payment gateways). Technical & Usage Data: IP address, device information, browser type, and browsing patterns collected through cookies to enhance site functionality.
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How We Use Your Information We use your personal data for the following essential purposes: To fulfill and dispatch your orders, including fresh packaging and international cross-border logistics. To send order status notifications, tracking numbers, and customer support communications. To comply with international food safety standards and shipping customs regulations. To optimize store performance, user experience, and promotional communications.
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Perishable & Fresh Food Disclosures Because our offerings include authentic Indian dairy sweets and perishable goods (such as Kaju Katli), order processing requires sharing your exact shipping address and contact telephone number with authorized global courier and logistics partners to ensure prompt and safe delivery.
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Third-Party Data Sharing We do not sell, rent, or trade your personal information. We only share data with essential third-party service providers required to operate our business, including: Shopify: The e-commerce platform that hosts our store. Logistics & Shipping Partners: Courier companies responsible for delivering your orders. Payment Gateways: Encrypted financial processors handling payment transactions.
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Data Security We implement industry-standard security protocols, including SSL encryption, to safeguard your personal details. While no online platform can offer 100% security, we take all reasonable precautions to prevent unauthorized access.
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Your Rights You have the right to access, update, or request the deletion of your personal data stored in our system. To exercise these rights, please contact our support team.
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Contact Information If you have any questions or concerns regarding this Privacy Policy, please contact us at: Email: help@indosweets.co