Effective Date: August 21, 2026
At Indo Sweets, we take pride in delivering fresh, authentic Indian sweets and confections to your doorstep in the United States. Please review our shipping policy to understand how your orders are processed and delivered.
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Order Processing Time All orders are fresh-packed to maintain quality and shelf life. Standard order processing takes 1–2 business days before dispatch. Orders placed over the weekend or on public holidays will be processed on the next business day.
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Shipping Destinations & Delivery Estimates Primary Market: We currently ship exclusively to addresses within the United States (USA). Estimated Delivery Time: Once dispatched from our facility, delivery typically takes 3 to 5 business days. Order Tracking: As soon as your order is shipped, you will receive a tracking link via email to monitor your shipment in real time.
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Temperature-Safe & Protective Packaging To preserve freshness and quality during international cross-border transit, all items (such as Kaju Katli) are packed using protective multi-layer packaging: Brand Box Outer Corrugated Box Weather-resistant POD Poly Bag
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Customs & Clearance International shipments entering the USA may undergo routine inspections by customs or border authorities. While we handle all necessary clearance documentation, Indo Sweets is not liable for minor delays caused by official customs procedures beyond our control.
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Shipping Charges Shipping rates are calculated and displayed at checkout based on the total order weight and destination.
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Address Accuracy & Failed Deliveries Please ensure your shipping address and contact telephone number are complete and accurate at checkout. Indo Sweets is not responsible for non-delivery or package spoilage due to incorrect addresses, wrong zip codes, or unavailable recipients at the time of delivery attempt.
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Contact Us If you have any questions regarding your shipment or order status, please contact our support team: Email: help@indosweets.co